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AI Backlash Gains Steam as Finance Leaders Question Software Spend

CFOs demand ROI proof as AI spending skepticism spreads through corporate finance

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AI Backlash Gains Steam as Finance Leaders Question Software Spend

Why This Matters

Why this matters: Finance leaders are reversing course on AI investments, demanding measurable returns before approving additional spending while software vendors face existential pressure from both AI-native competitors and customer skepticism.

AI Backlash Gains Steam as Finance Leaders Question Software Spend

A growing "botlash" movement is gathering momentum across corporate America, as finance executives and business leaders increasingly push back against artificial intelligence deployments that have failed to deliver promised returns.

The resistance comes as AI threatens traditional enterprise software companies, according to Franklin Templeton CEO Jenny Johnson, who warned this week that the technology poses existential risks to established software vendors. The skepticism arrives at a precarious moment for the sector—US software and private capital shares have been hit with fresh waves of selling, while Moody's issued an alert citing gaps in data center accounting for Big Tech companies heavily invested in AI infrastructure.

The "botlash" phenomenon—a portmanteau of "bot" and "backlash"—reflects mounting frustration among CFOs and finance leaders who've watched AI budgets balloon while concrete productivity gains remain elusive. The movement represents a sharp reversal from the AI euphoria that dominated corporate boardrooms throughout 2024 and early 2025, when companies rushed to announce AI initiatives and investors rewarded any mention of the technology with stock price bumps.

Now, the calculus is changing. Finance chiefs are demanding proof of return on investment before approving additional AI spending, a shift that's sending ripples through the technology sector. The timing is particularly awkward for software companies that repositioned themselves as AI-first platforms, betting that the technology would justify premium pricing and drive customer retention.

The accounting questions raised by Moody's add another layer of complexity for CFOs evaluating AI investments. The credit rating agency's concerns about data center accounting practices at major technology companies suggest that even the infrastructure supporting AI deployments may carry hidden financial risks that aren't fully reflected on balance sheets.

For enterprise software vendors, the botlash movement poses a double threat. Not only are they facing direct competition from AI-native startups promising to automate tasks their products currently handle, but they're also confronting customers who are increasingly skeptical of AI claims altogether. Franklin Templeton's Johnson didn't mince words about the structural challenge: traditional enterprise software companies face genuine existential pressure from AI, even as the broader market grows wary of AI hype.

The confluence of selling pressure in software stocks, accounting scrutiny of AI infrastructure investments, and rising customer skepticism suggests the industry may be entering a period of reckoning. CFOs who approved AI pilots in 2024 are now asking harder questions about deployment costs, integration complexity, and measurable business outcomes—questions that many vendors are struggling to answer with specifics rather than promises.

What remains unclear is whether the botlash represents a temporary correction as companies learn to deploy AI more effectively, or a more fundamental reassessment of the technology's near-term business value. For finance leaders, the movement offers validation for their instinct to demand proof before committing to expensive, transformative technology bets. For software companies, it's a warning that the AI premium may be expiring faster than expected.

Originally Reported By
Financial Times

Financial Times

ft.com

Why We Covered This

Finance teams must reassess AI investment ROI expectations and data center accounting practices as corporate spending discipline tightens and regulatory scrutiny increases on infrastructure investments.

Key Takeaways
A growing "botlash" movement is gathering momentum across corporate America, as finance executives and business leaders increasingly push back against artificial intelligence deployments that have failed to deliver promised returns.
Finance chiefs are demanding proof of return on investment before approving additional AI spending, a shift that's sending ripples through the technology sector.
CFOs who approved AI pilots in 2024 are now asking harder questions about deployment costs, integration complexity, and measurable business outcomes—questions that many vendors are struggling to answer with specifics rather than promises.
CompaniesFranklin Templeton(BEN)Moody's(MCO)
PeopleJenny Johnson- CEO
Key DatesReference Period:2024Reference Period:2025
Affected Workflows
BudgetingVendor ManagementInfrastructure CostsSaaS Spend
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WRITTEN BY

David Okafor

Treasury and cash management specialist covering working capital optimization.

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